Underwriting Administrator (Roodepoort, JHB)

Job Title: 

Underwriting Administrator (Roodepoort, JHB)

Main Purpose:

We are seeking a detail-oriented and organized Underwriting Admin to support the underwriting team in both Personal and Commercial Lines of short-term insurance. The ideal candidate will assist underwriters in managing policies, ensuring compliance with underwriting guidelines, and providing exceptional administrative support to streamline operations. If you have excellent attention to detail, love working in a fast-paced environment, and are familiar with the insurance industry, this role is perfect for you!

Minimum Qualifications and Requirements: 

Matric essential

Bcom Degree

Regulatory exams and industry-specific certifications (e.g., FAIS, RE5)

2+ years of administrative experience in the short-term insurance sector, with exposure to both personal and commercial lines

Previous experience working within an underwriting department

Strong understanding of short-term insurance products, particularly personal and commercial lines

Excellent administrative skills, with a focus on accuracy and attention to detail

Proficient in insurance management systems and MS Office (Word, Excel, Outlook)

Strong insurance knowledge for commercial lines & personal lines

Ability to work in a fast-paced environment and manage multiple tasks effectively

Strong communication skills (both written and verbal), with the ability to interact professionally with clients and colleagues

A team player with the ability to collaborate with underwriters and other departments

Tasks

Policy Administration

Supporting the underwriters with administrative tasks for both personal and commercial lines

Processing new insurance policies, renewals, endorsements, and cancellations

Reviewing applications to ensure they meet underwriting requirements

Maintaining and updating policy records in the system

Data Management

Entering client and policy information into the underwriting system accurately

Assisting in gathering and compiling necessary documentation for underwriting reviews

Keeping detailed records of policy changes, customer communication, and endorsements

Customer Service

Communicating with brokers, agents, and clients to request additional information or clarify details

Responding to inquiries about insurance policies, coverage, and underwriting processes

Following up on outstanding documentation and keeping stakeholders updated

Compliance & Reporting

Ensuring all documentation complies with company policies and regulatory requirements

Preparing and submitting underwriting reports to management as required

Monitoring policy adherence to internal underwriting standards

To apply, please submit your CV, FAIS, DOFA as well as your latest payslip, to [email protected]