Job Title:
Underwriting Administrator (Roodepoort, JHB)
Main Purpose:
We are seeking a detail-oriented and organized Underwriting Admin to support the underwriting team in both Personal and Commercial Lines of short-term insurance. The ideal candidate will assist underwriters in managing policies, ensuring compliance with underwriting guidelines, and providing exceptional administrative support to streamline operations. If you have excellent attention to detail, love working in a fast-paced environment, and are familiar with the insurance industry, this role is perfect for you!
Minimum Qualifications and Requirements:
Matric essential
Bcom Degree
Regulatory exams and industry-specific certifications (e.g., FAIS, RE5)
2+ years of administrative experience in the short-term insurance sector, with exposure to both personal and commercial lines
Previous experience working within an underwriting department
Strong understanding of short-term insurance products, particularly personal and commercial lines
Excellent administrative skills, with a focus on accuracy and attention to detail
Proficient in insurance management systems and MS Office (Word, Excel, Outlook)
Strong insurance knowledge for commercial lines & personal lines
Ability to work in a fast-paced environment and manage multiple tasks effectively
Strong communication skills (both written and verbal), with the ability to interact professionally with clients and colleagues
A team player with the ability to collaborate with underwriters and other departments
TasksPolicy Administration
Supporting the underwriters with administrative tasks for both personal and commercial lines
Processing new insurance policies, renewals, endorsements, and cancellations
Reviewing applications to ensure they meet underwriting requirements
Maintaining and updating policy records in the system
Data Management
Entering client and policy information into the underwriting system accurately
Assisting in gathering and compiling necessary documentation for underwriting reviews
Keeping detailed records of policy changes, customer communication, and endorsements
Customer Service
Communicating with brokers, agents, and clients to request additional information or clarify details
Responding to inquiries about insurance policies, coverage, and underwriting processes
Following up on outstanding documentation and keeping stakeholders updated
Compliance & Reporting
Ensuring all documentation complies with company policies and regulatory requirements
Preparing and submitting underwriting reports to management as required
Monitoring policy adherence to internal underwriting standards
To apply, please submit your CV, FAIS, DOFA as well as your latest payslip, to [email protected]
